Privacy Policy

This Privacy Policy explains how Joyapulia collects, uses and protects personal data. We follow the GDPR and applicable Italian data-protection law.

Data we collect

• Contact details you submit through the inquiry form (name, email, phone number, country).
• Booking context: dates, guest count, group type, notes.
• Technical data: IP address, user agent, basic analytics (with your consent).
• Consent records (privacy, booking terms, marketing, cookies).

Why we use it

• To respond to your booking requests and operate confirmed stays.
• To meet legal obligations (e.g. guest registration requirements).
• Marketing communications only with your explicit consent.

Your rights

• Access, rectification, erasure, restriction, portability and objection.
• You can withdraw consent at any time and opt out of marketing.
• Contact info@joyapulia.com to exercise your rights.

Retention

We keep personal data only as long as needed for the purposes above or as required by law.

Cookies